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CTX134965

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Error: "Your logon has expired. Please log on over again to go along." When Users Logon to StoreFront i.two

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Symptoms or Mistake

Later It Administrators enable the 'requireTokenConsistency' parameter to 'truthful' on StoreFront'south 'store' configuration file (C:\inetpub\wwwroot\Citrix\<StoreName>\Spider web.config) users might not be able to access the resources.

This feature is used to let SmartAccess conditions to be passed from StoreFront server to the XML servers for either XenApp or XenDesktop farms. Users login through Access Gateway to the Receiver for Web site, might receive the post-obit mistake message:

"Your logon has expired. Please log on once again to continue."

The mistake might also be seen when the users try to subscribe to an awarding from the awarding catalog (nether All Apps).

Checking the Citrix StoreFront server Event Viewer > Citrix Delivery Services, the following mistake message tin can be observed:

Log Name: Citrix Commitment Services Source:WebApplication Date:nine/13/2012 12:49:58 PM Event ID:23 Task Category: (2001) Level:Alarm Keywords:Classic User:N/A Reckoner:example.amc.ctx  Clarification: Gateway information from the request and the authentication token are not matching. Request was fabricated to store <StoreName>  Request information: Remote Address: X-Citrix-Via: X-Citrix-Gateway: X-Forwarded-For: Token data: Remote Accost: X-Citrix-Via: ag5.user.ctx X-Citrix-Gateway: 10-Forwarded-For: 10.x.x.ten Gateway configuration: Organisation.Cord[]

In addition, the consequence might be seen on Access Gateway v.0.4 (Admission Controller way), 9.three or 10.x connecting to a Citrix StoreFront i.ii version.

Annotation: The issue has non been witnessed when Citrix Receiver is used to connect to a 'shop'.

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Solution

There is a limited release set available at CTX138462 - Receiver Storefront i.2 Update 2 for Spider web Receiver Add-in

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Problem Cause

This is considering of Receiver for the Web component not sending the appropriate Gateway HTTP headers in all of its requests to the StoreFront Services component. Case:

Not-working scenario

Request data:
  Remote Accost:
  X-Citrix-Via:
  X-Citrix-Gateway:
  10-Forwarded-For:

Working scenario

Asking data:
Remote Accost:
X-Citrix-Via: ag5.user.ctx
X-Citrix-Gateway:
Ten-Forwarded-For: 10.10.ten.10

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Boosted Resource

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Disclaimer

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Source: https://support.citrix.com/article/CTX134965

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